Process improvement or re-engineering can deliver radical improvements in customer satisfaction, quality, cycle time, productivity, or cost. From mapping the current process and analyzing data that pinpoint process performance drivers to mapping the desired process and implementing it, PDG offers you comprehensive process improvement and re-engineering consulting and training programs.

	Consulting
	PDG works with internal specialists and managers to map out, analyze, diagnose, re-engineer, and radically boost performance and slash waste in your company's mission critical processes. From demand creation and sales through software engineering, information systems, service delivery, billing and accounts receivable - our coaching and facilitation services can keep your process improvement efforts on track and on time to yield better results. Retaining PDG to coach your internal process improvement efforts benefits your company in two ways: savings on consulting costs by utilizing your own employees instead of an expensive outside consulting staff; and your employees develop skills that will pay off long after process improvement assignment is finished.
	Training
	Stankard Team Training for Process Improvement:  A Two-day, Hands-on Course in Using Process Improvement Tools
	The Team Sponsoring Process:  One-day Management Briefing and Workshop
	Speed Team Training:  A Two-day Workshop for Software Engineering Process Improvement
	Measuring Improvement: A One-day State-of-the-art Executive Briefing
	Tools
	Readiness Checklist Please download Adobe Acrobat first if you do not have it.