 |
To
provide senior executives with an understanding
of the Baldrige Assessment process that will
let them create a successful self-assessment
and make it part of the company’s strategy
for building competitiveness and profitability; |
|
To
develop an understanding of what the Malcolm
Baldrige Quality Award criteria require of
a business and how these requirements define
an assessment process; |
|
To
develop an understanding of management as
a management system, rather than as isolated,
ad hoc efforts scattered throughout organizations; |
|
To
provide a line-by-line interpretation of the
current year’s Baldrige criteria that lets
participants apply the criteria in their own
company; |
|
To
share examples of approaches used by leading
companies in addressing gaps in their management
systems; |
|
To
develop an understanding of the Baldrige scoring
system and acquire skill at assessing through
hands on practice sessions; |
|
To
let an in-house assessment team and senior
staff and line executives interact with an
experienced improvement professional and former
Baldrige Examiner. |
